What is UMANG platform of TRAI

In a bid to provide some control over unwanted calls or SMS faced by consumers, Do not Call (DND) 2.0 and MyCall apps are launched by the Telecom Regulatory Authority of India (TRAI) and integrated with Unified Mobile Application for New-Age Governance (UMANG) platform.

What is UMANG platform ?

Using UMANG platform, Indian citizens can access all citizen eccentric services e-Gov services ranging from Central to local government bodies and other citizen eccentric services on a single platform.

UMANG already have more than 50 lakh downloads, now National e-Governance Division (NeGD) and TRAI have integrated DND 2.0 and MyCall App on the UMANG Android platform (app).

MyCall app of TRAI is an user friendly app to monitor crowd-sourced voice and call quality. Using the app TRAI can gather consumer experience data along with network data by providing the mobile phone users to rate their experience about voice call quality in real-time.

DND 2.0 is helpful in reporting spam messages or calls to avoid unsolicited commercial communication/ telemarketing calls/ SMS, mobile users can use the app to register their mobile number under DND.

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